AI Pipeline Active — WOs Live

Waste Hauling Operations Hub

Email intake, AI-powered ticket creation, and a full work order pipeline — from support inbox to completed ticket, with notes, assignments, and store-level issue tracking.

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Work Orders YTD
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On-Time Pickup Rate
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Total Hauling Spend
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Active Locations
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Overview

Full Pipeline.
Every ticket tracked.

Scheduled pickups, on-demand swaps, emergency pulls, and recurring routes — flowing through an AI-powered email pipeline into Airtable with full ticket management.

Work Order Status

Open3,348
In Progress4,783
Incomplete1,435
Completed38,266

Monthly Work Order Volume

Live Data — 5,000 Locations

Site-Level Detail. Every location tracked.

500 sites
SITE ID LOCATION STATUS HAULER
Service Types

Pickups dominate.
Swaps surge in summer.

Service type breakdown across all locations — recurring scheduled pickups, on-demand swaps, new container deliveries, and emergency pulls.

Work Orders by Service Type

Service Performance Radar

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Scheduled Pickups
60.0%
0
Container Swaps
22.0%
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New Deliveries
11.0%
0
Emergency Pulls
4.0%
0
Removals
2.0%
0
Overflow/Extra
1.0%
Hauler Scorecard

3 Hauler Types.
Performance compared.

Front-Load (commercial), Roll-Off (construction), and Rear-Load (residential) scored on on-time rate, missed pickups, and cost efficiency.

Front-Load
Commercial Dumpsters
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Work Orders
97.8%
On-Time
$87
Avg Cost
1.2%
Miss Rate
On-Time97.8%
First-Attempt95.1%
Customer Sat.94.3%
Roll-Off
Construction / Demo
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Work Orders
94.2%
On-Time
$245
Avg Cost
3.1%
Miss Rate
On-Time94.2%
First-Attempt89.7%
Customer Sat.88.6%
Rear-Load
Residential / Small Biz
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Work Orders
92.1%
On-Time
$52
Avg Cost
4.8%
Miss Rate
On-Time92.1%
First-Attempt86.4%
Customer Sat.85.2%

Monthly Volume by Hauler Type

Hauler Performance Radar

Spend Intelligence

$12.4 Million
in hauling costs.

Every dollar across hauler types, regions, and service categories. Find overcharges, negotiate better rates, and cut waste spend.

Monthly Hauling Spend ($K)

Spend by Hauler Type

$5.89M
ROLL-OFF
Roll-Off
$5.89M (47.5%)
Front-Load
$4.14M (33.4%)
Rear-Load
$2.37M (19.1%)
COST OPTIMIZATION INSIGHT

Roll-off hauls at 47.5% of spend but only 32% of volume. Renegotiating top 3 vendors could save $740K annually

Locations using preferred vendor contracts average $198/haul vs $287/haul for spot-rate roll-offs. Consolidating 389 locations to contract rates presents the largest savings opportunity.

$740K
Projected Annual Savings
Vendor Rankings

Top hauling vendors.
Ranked by performance.

Top Performing Vendors

1
Republic Services
Front-Load + Roll-Off, 8,412 hauls
98.1%
On-Time
2
Waste Management
All Types, 12,847 hauls
96.9%
On-Time
3
Waste Connections
Front + Rear-Load, 9,214 hauls
95.4%
On-Time
4
GFL Environmental
Roll-Off Specialist, 6,128 hauls
93.7%
On-Time
5
Local/Regional Haulers
Mixed, 11,231 hauls
89.2%
On-Time

Vendor Spend Distribution

Location Intelligence

5,000 Sites.
Coast to coast.

Regional coverage with performance drill-down by district. Identify underserved areas and hauler gaps.

Regional Performance Radar

Regional Distribution

Northeast (1,400)
Southeast (1,150)
Midwest (1,000)
Southwest (800)
West (650)
Northeast
Sites
1,400
Hauls/Site
9.8
Spend
$3.51M
On-Time
97.1%
Southeast
Sites
1,150
Hauls/Site
8.6
Spend
$2.74M
On-Time
96.8%
Midwest
Sites
1,000
Hauls/Site
9.2
Spend
$2.34M
On-Time
95.3%
Southwest
Sites
800
Hauls/Site
8.1
Spend
$1.76M
On-Time
94.7%
West
Sites
650
Hauls/Site
7.4
Spend
$1.35M
On-Time
96.2%
SLA Compliance

96.7% on-time.
1,435 missed pickups.

On-time performance by hauler type and service priority. Every missed pickup is a customer complaint waiting to happen.

Performance Radar: Actual vs Target

Scheduled Pickups97.8%
Target: 98% | Gap: -0.2%
Window: within 2hrs of scheduled time
Container Swaps95.4%
Target: 95% | Exceeding: +0.4%
Window: same-day or next-day
New Deliveries93.1%
Target: 95% | Gap: -1.9%
Window: within 48hrs of request
Emergency Pulls88.6%
Target: 95% | Gap: -6.4%
Window: within 4hrs of emergency
Map Intelligence

Coast to coast.
Every location mapped.

Geographic intelligence with franchise lead proximity, heatmaps, cluster analysis, and expansion opportunity scoring across all 5 regions.

SERVICE LOCATIONS
0
STATES COVERED
42
FRANCHISE LEADS
393
PROXIMITY MATCHES
127

National Coverage Map

NE — 1,400 SE — 1,150 MW — 1,000 SW — 800 W — 650
Service Location
Franchise Lead
Proximity Match

Regional Coverage Density

Northeast1,400 sites
Southeast1,150 sites
Midwest1,000 sites
Southwest800 sites
West650 sites
EXPANSION OPPORTUNITY
West region shows 46% saturation
127 franchise leads within 50mi of existing service locations. Highest density: Portland, Denver, Sacramento corridors. Estimated $2.1M annual revenue opportunity.
FRANCHISE PROXIMITY
393 franchise leads tracked nationwide
Top proximity matches: 47 leads within 25mi of Northeast hubs, 31 near Southeast locations, 28 near Midwest clusters. Auto-scoring based on market size, existing vendor coverage, and route density.
VENDOR COVERAGE GAP
12 zip codes with single-vendor dependency
Southwest and West regions have the highest single-vendor risk. Adding 2-3 regional haulers could reduce miss rates by 18% and create competitive rate pressure.
Airtable Integration

Connected pipeline.
Email to AI to Airtable.

Support emails are parsed by AI to extract store number, issue type, and summary. Work orders are auto-created in Airtable and managed through the HaulPulse pipeline with notes, assignments, and status tracking.

Data Pipeline Architecture

Email Intake
support@astorcompany.com
AI Review
Store #, issue, summary
A
Airtable
WO created, Open status
HaulPulse Pipeline
Open, In Progress, Complete
Store History
Issue tracking by location
Work Orders Table
WO NumberSingle line text
LocationLinked record
StatusSingle select
Assigned ToSingle select
VendorLinked record
Service TypeSingle select
Scheduled DateDate
NotesLong text (JSON)
CostCurrency
On-Time?Checkbox
0 records
Locations Table
Site IDSingle line text
AddressLong text
City / State / ZipSingle line text
RegionSingle select
Container SizeSingle select
Pickup FrequencySingle select
Assigned HaulerLinked record
Monthly CostCurrency
Active?Checkbox
0 records
Vendors Table
Vendor NameSingle line text
Hauler TypesMultiple select
Regions ServedMultiple select
Contract RateCurrency
On-Time %Percent
Miss Rate %Percent
Total Hauls YTDRollup
Total Spend YTDRollup
Performance ScoreFormula
38 records

Airtable Connection

Live Activity

Real-time haul feed.

FL
WO-89341 Completed: 8yd front-load pickup
Site #2847, Atlanta, GA / Waste Management
EM
EMERGENCY: Overflowing 40yd roll-off, construction site
Site #0412, Chicago, IL / GFL Environmental dispatched
RO
30yd roll-off swap completed: demo debris at job site
Site #1089, Phoenix, AZ / Republic Services
MS
MISSED PICKUP: Rear-load route skipped, blocked access
Site #3921, Denver, CO / Waste Connections
NW
New 6yd front-load delivery: retail plaza opening
Site #5102, Dallas, TX / Republic Services / ETA 2hrs
Algorithmic Targeting

We find your customers.
Then send the proposal for you.

Our algorithmic scoring engine analyzes 393+ franchise leads across location density, revenue potential, industry fit, and competitive gaps — then auto-generates tailored proposals and sends them. When they respond, you get a warm inbound lead ready to close.

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Leads Scored
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High-Priority Targets
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Proposals Auto-Sent
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Warm Inbound Leads

Score & Rank

Every franchise lead algorithmically scored on location count, estimated waste spend, industry growth rate, and competitive presence in their market.

Auto-Generate Proposals

Tailored proposals built per lead — customized by industry, location density, pain points, and estimated ROI. Sent automatically via email with open/click tracking.

Handle Warm Inbound

When a prospect opens, clicks, or replies — they become a warm inbound lead. AI routes them to the voice agent or sales queue for immediate follow-up.

AI Voice Agent

Talk to your operations.
Voice-powered intelligence.

HaulPulse AI understands your waste operations. Ask questions, run reports, dispatch haulers, and get real-time insights — all by voice. Available 24/7 for every role in your organization.

HaulPulse AI Assistant
Powered by ElevenLabs Conversational AI

Try saying...

"Show me all missed pickups in the Northeast this week"
Instantly pulls WO data filtered by region, status & date
"Dispatch the nearest available hauler to site 2847"
Voice-activated dispatch with GPS routing & vendor matching
"What's our SLA compliance for Q1 vs budget?"
Real-time analytics with natural language queries
"Alert me when any vendor drops below 90% on-time"
Set up voice-triggered alerts and automated notifications
"Generate a vendor scorecard for Republic Services"
On-demand reporting by vendor, region, or service type
< 2s
Response Time
12
Languages
24/7
Always Available
8
Role Workspaces

Voice Agent per Role

Dispatch
"Assign WO to nearest driver"
Ops Manager
"Pull SLA report for Q1"
Customer Svc
"Auto-answer route inquiries"
Fleet Coord
"Which trucks available in NE?"
Finance
"Flag invoices over $5K"
Acct Manager
"Client renewal status update"
Field Super
"Log site inspection results"
Route Planner
"Optimize Monday's SE routes"

Operations Intelligence Platform

Incorrect PIN

READY
Show today's missed pickups
Vendor scorecard this month
SLA compliance summary
Open work orders right now
Top 5 underperforming locations
Weekly haul performance summary